How to renew a subscription


You can renew a subscription using your ETM Dashboard account, without needing to make a new purchase or contact the Sales team.

Renewing a subscription

  1. Login to ETM Dashboard.
  2. Click My Organization in the menu on the left.
  3. Click Subscriptions.  
  4. Select the checkboxes for the subscriptions that are to be renewed.
  5. Click Renew Now.renew_now.png
  6. A dialog box will appear showing your current balance, if any.  
  7. Upon clicking the "Renew" button, the subscription will renewed for an additional period (depending on the subscription this could be monthly, yearly or multi-year).

NOTE:  Only those subscriptions nearing their renewal date are eligible for renewal. If the subscription renewal is further away, we recommend enabling Auto Renewal on the subscription. CLICK HERE to learn how to toggle Auto Renewal.

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