- Login to Command Center
- Click on Account and then My Account.
- Select the Subscriptions option from the left menu.
- Check the box for each subscription(s) to upgrade. Note: you’ll only be able to update 1 complete package subscription at a time.
- Click the Upgrade button.
- The Subscription upgrade form will appear. Fill in the relevant information to upgrade your subscription and select the get price button. Note: The upgrade button is not enabled until your review the price on the next screen.
- The renewal price will be displayed. Select okay, you’ll be able to change or cancel the upgrade on the next screen.
- Select Ok and you’ll be returned to the Subscription Upgrade form. Select the Upgrade button to process the upgrade. Note: Alternatively you can cancel or change the upgrade product, device count or renewal period.
- You’ll receive a message that the subscription was successfully upgraded. Select the OK button.
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