Upgrading an appliance subscription


You can upgrade your software subscriptions from ETM Dashboard. For example, if you need to add users or convert to a NG Complete subscription. Before upgrading your subscription, make sure your billing information is accurate. See How to Update Billing / Shipping Address for details

To upgrade your subscriptions:

  1. Login to ETM Dashboard.
  2. Click on Account and then My Account.
  3. Select the Subscriptions option from the left menu.  
  4. Check the box for each subscription(s) to upgrade. Note: you’ll only be able to update one Complete package subscription at a time.
  5. Click the Upgrade button. 
  6. Fill in the relevant information to upgrade your subscription and click Review. upgrade_subscription_step_1.png

  7. Review the upgrade charges and payment method and click Upgrade. 

  8. You’ll receive a message that the subscription was successfully upgraded.
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