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How Can I Change the Blocked Page to Report Mis-Categorized Web Sites?

Our current software directs users to a company Web site (rather than an email address) when reporting mis-categorized blocked Web sites. Some companies want to change the current software default text for the Contact Message field so that the system behavior sends an email to the administrator, directs users to a company Web site, or both when reporting mis-categorized blocked Web sites.

To change block page HTML...

  1. From IC Control, select Manage > Policies & Rules > Block Page Manager.
  2. Select a block page from the list or click Create to make a custom blocked page. See Block Page Manager.
  3. Modify the Contact Message text by changing the original line of text to one of the three options below. 

Original Text: The original default string.

<A HREF="http://www.cymphonix.com/index.php?c=composers&Category=%categoryName%&Email=%contactEmail%&URL=%blockedURL%&Version=%version%">To report a mis-categorized URL please click here.</A>

Email Text: Add the following new code string to send URL re-categorization requests to the administrator's email.

To report a mis-categorized URL or request this URL to be added to the white list contact %contactAddr%

Combined Text: Add the following combined text to include other both options: send requests for mis-categorized URL to the company Web site, and email to the administrator.

To report a mis-categorized URL or request this URL to be added to the white list contact %contactAddr% <A HREF="http://www.cymphonix.com/index.php?c=composers&Category=%categoryName%&Email=%contactEmail%&URL=%blockedURL%">To report a mis-categorized URL please click here.</A>

   4.  Click Save.

 

IMPORTANT: If you leave the Contact Email field blank irrespective of the Contact Message field, the hyperlink to report a mis-categorization block page does not appear on the blocked page message for users,

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