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How Do I Renew My NG Firewall Subscriptions?

You can turn on auto renewal by logging into your store account, clicking the Subscriptions tab, then modifying the Auto Renew field, like in the screenshot below:


Clicking the image above will load it, full-size, in a new window. 

If you have Auto Renew off, please follow these steps to renew a subscription:

  1. Log in to your store account and click the Current Renewals tab. Any subscriptions that are not enabled for renewal will display here.

  2. If your payment information needs to be updated, click on the Payment Information bar to expand it, then click Edit to open the update options: 
    Clicking the image above will load it, full-size, in a new window. 

  3. If your payment information is current, you can simply select the subscription(s) to be renewed and click the Renew button. You'll see a confirmation message and receive an email with the details. If you have an outstanding renewal due to an incorrect or outdated payment method, the renewal will be processed as soon as you update the payment information.


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