Pricing for our Live Support add-on feature can be found on our website here: https://www.untangle.com/buy/?configuratorProduct=Live%20Support
Pricing is based on the number of unique hosts (or IP addresses) your Untangle will be processing. For example, if you have 44 devices on your network, you would need to purchase a 50-device Live Support package. (Any devices above your license limit will be automatically bypassed straight through the Untangle with no filtering or processing.)
Live Support can be purchased either annually or monthly. There is an additional discount for multi-year packages.
Bear in mind that device counts must match for all subscriptions. For example, if your Untangle has a 50-device license package for Web Filter and Application Control and you'd like to add Live Support, you'll need the 50-device level. (If your license counts don't match, you'll receive an error message when trying to add the new subscription.)Follow