How to create Notification Profiles

The first step in configuring Command Center to send Alerts to your network technicians is to create a notification profile.  This profile is how an alert will be delivered.  Some examples of notification profiles include;

  1. Sending an email
  2. Slack integration
  3. Pagerduty or VictorOps integration
  4. Customer webhook

 

To create a new notification profile:

  1. Login to Command Center
  2. Click on Alerts and then Notification Profiles
  3. Click Add Notification Profile
  4. Populate the required fields.  Those fields will change depending on the selected Action.  Below is an example of an email notification.notification_profile.png
  5. Once created you can then setup an Alert Rule.  CLICK HERE to learn how.

 

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