Managing Notification Profiles

Overview

Command Center alert rules require a notification profile to send you alerts. The notification profile specifies how you want to receive alerts and how to present the information. You can manage notification profiles in Alerts > Notification Profiles.

Default Notification Profile

Your account in Command Center has a default notification profile that delivers alerts via email to the email address associated with your account. The default set of alert rules use this profile to send you alerts.

notification_profiles.png

If you wish to change how you receive alerts, you can edit this profile by selecting the profile and clicking Edit Notification Profile.

notification_profiles_2.png

Notification types

Command Center supports the following delivery services:

Email Standard email delivery to the email address you specify.
Slack Delivery via a Slack webhook.
Pagerduty Delivery via a Pagerduty webhook.
VictorOps Delivery via a VictorOps webhook.
Webhook Delivery via a custom webhook.

 

Adding a Notification Profile

You can add notification profiles to receive alerts to other addresses or types of delivery services depending on the alert. After you add a notification profile you can configure alert rules to use the new profile.

To add a notification profile:

  1. Click Add Notification Profile.
  2. Specify a name and description.
  3. Select an action to define how you want to receive the alert. 
    • For an Email action:
      1. Specify a From address and the To, CC, and BCC addresses separated by commas. Note that only the From and To addresses are required.
      2. Enter a Subject and Body. The table above these values provides variables you can use in the message. Refer to the default notification profile as a formatting guide.

    • For a Slack action:
      1. Enter the endpoint URL of your app.

    • For a Pagerduty action:
      1. Enter the Routing Key you designate for Command Center notifications.
      2. Select a severity level.

    • For a VictorOps action:
      1. Enter the Endpoint URL you designate for Command Center notifications.
      2. Select a message type.

    • For a Webhook action:
      1. Enter the Endpoint URL you designate for Command Center notifications.
      2. Click Add Header and enter a name and value if your custom integration requires custom headers.
      3. Select an HTTP Method.

  4. Click Create

 

Follow
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.

Powered by Zendesk