Managing Notification Profiles

Overview

Command Center alert rules require a notification profile to send you alerts. The notification profile specifies how you want to receive alerts and how to present the information. You can manage notification profiles in Alerts -> Notification Profiles.

Default Notification Profile

Your account in Command Center has a default notification profile that delivers alerts via email to the email address associated with your account. The default set of alert rules use this profile to send you alerts.

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If you wish to change how you receive alerts, you can edit this profile by selecting the profile and clicking Edit Notification Profile.

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Notification types

Command Center supports the following delivery services:

Email Standard email delivery to the email address you specify.
Slack Delivery via a Slack webhook.
Pagerduty Delivery via a Pagerduty webhook.
Victorops Delivery via a Victorops webhook.
Webhook Delivery via a custom webhook.

 

Adding a Notification Profile

You can add notification profiles to receive alerts to other addresses or types of delivery services depending on the alert. After you add a notification profile you can configure alert rules to use the new profile.

To add a notification profile:

  1. Click Add Notification Profile.
  2. Specify a name and description.
  3. Select an action to define how you want to receive the alert. 
  4. For an Email action:
    • Specify a From address and the To, CC, and BCC addresses separated by commas. Note that only the From and To addresses are required.
    • Enter a Subject and Body. The table above these values provides variables you can use in the message. Refer to the default notification profile as a formatting guide.
  5. For a Slack action:
    • Enter the endpoint URL of your app.
  6. For a Pagerduty action:
    • Enter the Routing Key you designate for Command Center notifications.
    • Select a severity level.
  7. For a Victorops action:
    • Enter the Endpoint URL you designate for Command Center notifications.
    • Select a message type.
  8. For a Webhook action:
    • Enter the Endpoint URL you designate for Command Center notifications.
    • Click Add Header and enter a name and value if your custom integration requires custom headers.
    • Select an HTTP Method.
  9. Click Save

 

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