Your Untangle's UID is unique to the installation, so if you've installed a fresh copy of the software your UID has changed. You can fix it by following these steps:
- Log into your Command Center account at untangle.com.
- Add the new UID to your Command Center by clicking Appliances and then Add, then entering the new UID:
- Remove the subscription from your old UID
- Assign the subscription to your new UID
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