Web Filter

• ★ How do I block a website?
• Website mis-categorized in Web Filter
• No images are displaying on Pinterest
• How do I block specific file types?
• How do I pass a website blocked by Web Filter?
• Restrict Google applications in Web Filter

See all 14 articles

Virus Blocker

• How to prevent Virus Blocker scanning file-types?
• Virus Blocker FAQ
• Virus Blocker log says file is blocked, but I can still download it
• Why do emails with larger attachments sometimes "disappear"?
• If I have both Virus Blocker and Virus Blocker Lite, are both used and what order?
• If I use Virus Blocker, do I need antivirus on individual computers?

See all 7 articles

Spam & Phish Blocker

• Why did I receive this spam email when Spam Blocker is enabled?
• Why is obvious spam scoring low in Spam Blocker?
• Why are my TLS emails blocked?
• How can I stop spam with large attachments?
• How can I block email from a sender?
• Spam / Phish Blocker FAQ

See all 9 articles

Bandwidth & Application Control

• Application Control FAQ
• Application Control Best Practices
• Determining which applications to block on your network
• Limit bandwidth by leveraging Application Control rulesets
• Block Ultrasurf and Similar Applications with NG Firewall
• Dropping a user's Quota in Bandwidth Control does not seem to work

See all 7 articles

SSL Inspector

• Regenerating the SSL Server Certificate on NGFW
• Manually Installing Root Cert on Chromebook
• Why are all protocol options not enabled by default in SSL inspector?
• SSL/TLS FAQ
• Deploying / Installing SSL certificates
• Use SSL Inspector to Inspect SMTPS and HTTPS Traffic

See all 13 articles

Captive Portal

• Captive Portal - Types of Captive Pages
• How to use Capture Rules in Captive Portal
• Allow users to log themselves out of Captive Portal
• Does SSL Inspector work with Captive Portal?
• Captive Portal error "The uploaded ZIP file does not contain custom.html or custom.py."
• Can I use Captive Portal and the Directory Connector UNLS?

Policy Manager & Directory Connector

• Using a test Policy for troubleshooting
• Why the Default Policy should be the most restrictive
• Getting the most out of Policies (racks)
• Calling the Directory Connector API Manually
• Troubleshooting Directory Connector With Login Monitor on Windows Server 2012 R2
• How to Capture Windows Username on VMWare Server 2012R2 RDS

See all 19 articles

WAN Failover & Balancer

• Does WAN Balancer bond my connections?
• Why is some of my traffic being stopped?
• I installed and configured WAN Balancer, but nothing is happening!
• I only have one Internet connection. Why would I use WAN Failover?
• If a Route rule sends traffic out one WAN, what happens when that WAN is down?
• Is a ping test better than the HTTP test in WAN Failover?

See all 7 articles

IPSec VPN & OpenVPN

• Why is the version of OpenVPN in Untangle so far behind what OpenVPN offers?
• OpenVPN MD5 Certificate Error
• IKEv2/IPSec setup on Windows 10
• Creating Untangle to Untangle IPsec tunnel
• Configuring L2TP/Xauth/IKEv2 on NG Firewall
• Installing OpenVPN on iOS using iTunes

See all 21 articles

Intrusion Prevention

• Intrusion Prevention System FAQ
• Where can I get more information on using Intrusion Prevention to block traffic?
• When writing custom IPS rules, can I use Snort variables?
• Why do Intrusion Prevention's rules only log by default?
• There's no info for a specific Intrusion Prevention rule

Everything else....

• What is this Live Support application?
• What is the difference between the Firewall app and the OS?
• Firewall FAQ
• Create a tunnel in TunnelVPN to NordVPN
• How to block traffic to or from a specific country
• Geolocation FAQ

See all 15 articles