NG Firewall Apps
How do I block a website?
Web Filter FAQ
I blocked a site but I can still reach it!
Can I use Web Filter to block HTTPS/SSL sites?
Why do I still see inappropriate content with SafeSearch enabled?
How can I see what category a website is in?
See all 24 articles
How do I prevent virus blocker from scanning some websites?
How to prevent Virus Blocker scanning file-types?
Virus Blocker FAQ
Virus Blocker log says file is blocked, but I can still download it
Why do emails with larger attachments sometimes "disappear"?
If I have both Virus Blocker and Virus Blocker Lite, are both used and what order?
See all 8 articles
Spam & Phish Blocker
How can I change the settings of Phish Blocker?
Why do Spam Blocker & Phish Blocker show 0 messages marked or passed?
Why did I receive this spam email when Spam Blocker is enabled?
Why is obvious spam scoring low in Spam Blocker?
Why are my TLS emails blocked?
How can I stop spam with large attachments?
See all 11 articles
Bandwidth & Application Control
Why isn't Bandwidth Control shaping my traffic?
Why are my Application Control rules not taking effect?
Why do I need QoS before I can set up Bandwidth Control?
Application Control FAQ
Application Control Best Practices
Determining which applications to block on your network
See all 10 articles
Blocking "Google Translate Proxy"
Regenerating the SSL Server Certificate on NGFW
Manually Installing Root Cert on Chromebook
Why are all protocol options not enabled by default in SSL inspector?
Deploying / Installing SSL certificates
See all 13 articles
Captive Portal isn't working with my iPhone or iPad
Captive Portal - Types of Captive Pages
How to use Capture Rules in Captive Portal
Allow users to log themselves out of Captive Portal
Does SSL Inspector work with Captive Portal?
Captive Portal error "The uploaded ZIP file does not contain custom.html or custom.py."
See all 7 articles
Policy Manager & Directory Connector
Using a test Policy for troubleshooting
Why the Default Policy should be the most restrictive
Getting the most out of Policies (racks)
Calling the Directory Connector API Manually
Troubleshooting Directory Connector With Login Monitor on Windows Server 2012 R2
How to Capture Windows Username on VMWare Server 2012R2 RDS
See all 19 articles
WAN Failover & Balancer
How do I configure a WAN Failover test?
I have multiple WANs. Can I force traffic to use a specific connection?
Why does WAN Failover take so long to mark my connection as active?
Does WAN Balancer bond my connections?
Why is some of my traffic being stopped?
I installed and configured WAN Balancer, but nothing is happening!
See all 10 articles
IPSec VPN & OpenVPN
An update broke my VPN!
Why isn't my IPSec tunnel passing application traffic?
When using OpenVPN, I can not access network resources
Can I set IPSec to full tunnel?
I can't access my network drives across a VPN tunnel
Does Untangle support VPN connections to Azure?
See all 28 articles
Intrusion Prevention System FAQ
Where can I get more information on using Intrusion Prevention to block traffic?
When writing custom IPS rules, can I use variables?
Why do Intrusion Prevention's rules only log by default?
There's no info for a specific Intrusion Prevention rule
Why is Ad Blocker not updating?
How can I prevent websites from being recalled in Web Cache?
Why doesn't the Firewall app block any traffic?
My apps are working but their power icons are gray!
Users complain of cache errors or Squid errors
What is this Live Support application?
See all 20 articles
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