Web Filter

• ★ How do I block a website in NG Firewall?
• Blocking Specified Search Terms
• Enforce Restricted Mode on YouTube
• What does a "Your connection is not private" error mean?
• Web Filter FAQ
• I blocked a site but I can still reach it!

See all 24 articles

Virus Blocker

• Virus Blocker Lite is reporting a virus in Microsoft Office updates!
• How do I prevent Virus Blocker from scanning some websites?
• How to prevent Virus Blocker scanning file-types?
• Virus Blocker FAQ
• Virus Blocker log says file is blocked, but I can still download it
• Why do emails with larger attachments sometimes "disappear"?

See all 8 articles

Spam & Phish Blocker

• Some emails aren't arriving, but I can send email!
• Where are the settings/options in Phish Blocker?
• Why do Spam Blocker & Phish Blocker show 0 messages marked or passed?
• Why did I receive this spam email when Spam Blocker is enabled?
• Why is obvious spam scoring low in Spam Blocker?
• Why are my TLS emails blocked?

See all 11 articles

Bandwidth & Application Control

• Why isn't Bandwidth Control shaping my traffic?
• Why are my Application Control rules not taking effect?
• How to set up QoS for Bandwidth Control
• Bandwidth Control: Quotas and the Penalty Box
• Application Control FAQ
• Application Control Best Practices

See all 10 articles

SSL Inspector

• How to inspect HTTPS traffic in NG Firewall
• Installing an NG Firewall root certificate on Apple iOS
• Blocking "Google Translate Proxy"
• Regenerating the SSL Server Certificate on NG Firewall
• Manually Installing Root Cert on Chromebook
• Why are some protocol options not enabled by default in SSL Inspector?

See all 13 articles

Captive Portal

• What are the different types of Captive Portal capture pages?
• How to use Capture Rules in Captive Portal
• Allow users to log themselves out of Captive Portal
• Does SSL Inspector work with Captive Portal?
• Captive Portal error "The uploaded ZIP file does not contain custom.html or custom.py."
• Can I use Captive Portal and the Directory Connector UNLS?

Firewall application

• Why doesn't the Firewall app block any traffic?
• What is the difference between the Firewall app and the OS?
• Firewall FAQ
• How to block traffic to or from a specific country
• Geolocation FAQ

Policy Manager & Directory Connector

• How can I set up Active Directory integration?
• Using a test Policy for troubleshooting
• Why the Default Policy should be the most restrictive
• Getting the most out of Policy Manager Policies
• Calling the Directory Connector API Manually
• Troubleshooting Directory Connector With Login Monitor on Windows Server

See all 16 articles

WAN Failover & Balancer

• Defining primary & failover/backup WAN(s) with WAN Failover & WAN Balancer
• How do I configure a WAN Failover test?
• I have multiple WANs. Can I force traffic to use a specific connection?
• Why does WAN Failover take so long to mark my connection as active?
• Does WAN Balancer bond my connections?
• Why is some of my traffic being stopped?

See all 11 articles

WireGuard VPN

• Changing WireGuard Endpoint IP in NG Firewall
• WIreGuard VPN on NG Firewall in bridge mode
• Setting Up WireGuard VPN Site-to-Site Connections in NG Firewall
• Setting up WireGuard VPN on roaming devices

OpenVPN

• Using OpenVPN with multiple WANs in NG Firewall
• How to allow more than 63 remote clients in OpenVPN in NG Firewall
• Installing OpenVPN When NG Firewall Is Not At The Gateway
• Setting up multi-factor authentication for OpenVPN
• OpenVPN: Split or Full Tunnel
• OpenVPN Over IPsec

See all 19 articles

IPSec VPN

• Which IPsec ciphers does NG Firewall support?
• NAT over IPsec VPN using an IP Alias
• Configuring IPsec Failover in NG Firewall
• Connect to NG Firewall L2TP VPN in macOS
• Configuring NG Firewall for IPsec Tunnels
• Internal DNS Resolution over VPN

See all 22 articles

Intrusion Prevention

• Where can I get more information on using Intrusion Prevention to block traffic?
• Why do Intrusion Prevention's rules only log by default?
• There's no info for a specific Intrusion Prevention rule

Everything else....

• Why is Ad Blocker not updating?
• How can I prevent websites from being recalled in Web Cache?
• My apps are working but their power icons are gray!
• Users complain of cache errors or Squid errors
• What is this Live Support application?
• Create a tunnel in Tunnel VPN to NordVPN

See all 13 articles