Web Filter

• ★ How do I block a website?
• What does a "Your connection is not private" error mean?
• Web Filter FAQ
• I blocked a site but I can still reach it!
• Why do I still see inappropriate content with SafeSearch enabled?
• How can I see what category a website is in?

See all 20 articles

Virus Blocker

• Virus Blocker Lite is reporting a virus in Microsoft Office updates!
• How do I prevent virus blocker from scanning some websites?
• How to prevent Virus Blocker scanning file-types?
• Virus Blocker FAQ
• Virus Blocker log says file is blocked, but I can still download it
• Why do emails with larger attachments sometimes "disappear"?

See all 8 articles

Spam & Phish Blocker

• Some emails aren't arriving, but I can send email!
• Where are the settings/options in Phish Blocker?
• Why do Spam Blocker & Phish Blocker show 0 messages marked or passed?
• Why did I receive this spam email when Spam Blocker is enabled?
• Why is obvious spam scoring low in Spam Blocker?
• Why are my TLS emails blocked?

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Bandwidth & Application Control

• Why isn't Bandwidth Control shaping my traffic?
• Why are my Application Control rules not taking effect?
• How to set up QoS for Bandwidth Control
• Application Control FAQ
• Application Control Best Practices
• Determining which applications to block on your network

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SSL Inspector

• How to inspect HTTPS traffic In Untangle NGFW
• Installing an Untangle root certificate on Apple iOS
• Blocking "Google Translate Proxy"
• Regenerating the SSL Server Certificate on NGFW
• Manually Installing Root Cert on Chromebook
• Why are some protocol options not enabled by default in SSL Inspector?

See all 14 articles

Captive Portal

• What are the different types of Captive Portal capture pages?
• How to use Capture Rules in Captive Portal
• Allow users to log themselves out of Captive Portal
• Does SSL Inspector work with Captive Portal?
• Captive Portal error "The uploaded ZIP file does not contain custom.html or custom.py."
• Can I use Captive Portal and the Directory Connector UNLS?

Policy Manager & Directory Connector

• How can I set up Active Directory integration?
• Using a test Policy for troubleshooting
• Why the Default Policy should be the most restrictive
• Getting the most out of Policy Manager Policies
• Calling the Directory Connector API Manually
• Troubleshooting Directory Connector With Login Monitor on Windows Server

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WAN Failover & Balancer

• How do I configure a WAN Failover test?
• I have multiple WANs. Can I force traffic to use a specific connection?
• Why does WAN Failover take so long to mark my connection as active?
• Does WAN Balancer bond my connections?
• Why is some of my traffic being stopped?
• I installed and configured WAN Balancer, but nothing is happening!

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WireGuard VPN

• Setting Up WireGuard VPN Site-to-Site Connections in NG Firewall
• Setting up WireGuard VPN on roaming devices

IPSec VPN & OpenVPN

• Setting up multi-factor authentication for OpenVPN
• Connect to NGFW L2TP VPN in macOS
• Configuring Untangle NG Firewall for IPsec Tunnels
• Internal DNS Resolution over VPN
• OpenVPN FAQ
• Connect multiple remote networks with OpenVPN

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Intrusion Prevention

• Where can I get more information on using Intrusion Prevention to block traffic?
• Why do Intrusion Prevention's rules only log by default?
• There's no info for a specific Intrusion Prevention rule

Everything else....

• Using Untangle NGFW as part of a CIPA Compliance Solution
• Why is Ad Blocker not updating?
• How can I prevent websites from being recalled in Web Cache?
• Why doesn't the Firewall app block any traffic?
• My apps are working but their power icons are gray!
• Users complain of cache errors or Squid errors

See all 20 articles