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Untangle Support
Welcome to Untangle

Welcome to Untangle

Here you will find general information and resources for customers new to Untangle.

Frequently Asked Questions

How do I reset to factory defaults?
Where can I find more information on becoming an Untangle reseller?
What is a UID?
Untangle appliances
RMA procedure for Untangle NG Firewall Appliances
I just inherited an Untangle server - what should I do?

See all 15 articles

How-to

★ Steps to take when Re-installing the NGFW software
★ Download and Create a Bootable USB
Blocking Facetime application
Which option to use when downloading Untangle software
Steps to Take When Migrating to a Different Version of NGFW
Connect Your Server to the Untangle Cloud

See all 7 articles

NGFW Support

5:00 AM to 5:00 PM Pacific Time
Monday - Friday
U.S. Toll Free - +1.877.754.2986
U.S. Local - +1.303.444.1600
support@untangle.com
Untangle Forums
NG Firewall Product Documentation

ICC Support

9:00 AM to 5:00 PM Pacific Time
Monday - Friday
iccsupport@untangle.com
IC Control Product Documentation

Untangle Phone Numbers

U.S. Toll Free: +1.866.233.2296
International +1.408.598.4299
Australia: +61.2.9191.7458
Brazil: +55.11.3711.9278
Canada: +1.866.920.0791
Mexico: +52.33.1.036.5863
New Zealand: +64.9.973.5893
South Africa: +27.10.500.1963
UK: +44.808.178.0110

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