Frequently Asked Questions

★ What are the Edge Threat Management Support policies?
Managing Multifactor Authentication for the NG Firewall admin GUI
End-of-Sale Notification: z4 Plus Appliance
End-of-Sale Notification: z4 Appliance
End-of-sale Notification: e6w Appliance
End-of-sale Notification: w4 Appliance
End-of-sale Notification: e3w Appliance
End-of-sale Notification: e3 Appliance
How to decide between NG Firewall and Micro Edge
CVE-2021-44228 Log4Shell
End-of-sale Notification: z4w Appliance
Edge Threat Management Product Life Cycle
What happens when I change my service ports?
What is this 'Swap usage is high' alert telling me?
Issues with Splashtop Application & NG Firewall
Too Many Created SSH/RDP Sessions
Edge Threat Management Appliance Disconnected Alert
Do I Really Need to Inspect HTTPS/SSL Traffic?
Having trouble activating or connecting to Office 365
Can I use more than one IP address per rule?
Rebooting is Not Recommended
Using NG Firewall as part of a CIPA Compliance Solution
We're getting tons of email alerts!
What does 'NAT traffic exiting this interface' mean?
What is Zero Touch Provisioning?
How to find the serial number on Untangle appliances
How can I find out how many devices my license allows?
Why are connections so slow over VPN?
Why do my NG Firewall's CPU and RAM usage spike around midnight every night?
Reducing RAM usage