Frequently Asked Questions

★ CVE-2018-5390 SegmentSmack
★ What are the Untangle Support policies?
Untangle Product End-Of-Life Policy
What happens when I change my service ports?
What is this 'Swap usage is high' alert telling me?
My Web Filter license is gone!
Issues with Splashtop Application
Too Many Created SSH/RDP Sessions
Untangle Appliance Disconnected Alert
Do I Really Need to Inspect HTTPS/SSL Traffic?
Having trouble activating or connecting to Office 365
Rebooting is Not Recommended
Untangle NG Firewall 14.2 Web Filter categorization engine upgrade FAQ
Does Supremo Remote Desktop Work with Untangle?
We're getting tons of email alerts!
How can I tell which kernel version I'm running?
What is Zero Touch Provisioning?
How to find the serial number on Untangle appliances
How can I find out how many devices my license allows?
Why am I getting an alert that says 'cannot connect to x.untangle.com'?
Why do my Untangle's CPU and RAM usage spike around midnight every night?
Reducing RAM usage
What's the difference between a Host and a Device?
Contact Us
How do I reset to factory defaults?
Where can I find more information on becoming an Untangle reseller?
What is a UID?
RMA procedure for Untangle NG Firewall Appliances
I just inherited an Untangle server - what should I do?
How do I draw a network map?